This past year has been a stressful year and gratitude is a wonderful tool that can help shift our mindset. If we start to view the world with a grateful heart, our perspective of the world starts to change. This can translate into our businesses by saying thank you to our loyal customers and our reliable employees. Presenter Gaia Calcaterra is the founder of the Gratitude Project and will share her insights about gratitude and the positive effect that it has for entrepreneurs.